ABCD Services

Bringing Heat and Light to Boston Families

ABCD’s Energy Department offers a variety of programs to help households pay heating bills, and access weatherization measures and effective and cost- efficient heating systems. Additionally, ABCD works with utility companies, local businesses, and residents to offer green energy services and education. These partnerships ensure that low-income residents have access to the information and services they need to keep energy costs low and help the environment.

The network of ABCD Neighborhood Sites also offer a variety of energy, heating, and utility assistance programs to meet the needs of their communities throughout Boston.

Explore this section to learn more about fuel assistance and other energy programs offered by ABCD.

ABCD's Fuel Assistance program helps more than 26,000 low-income households in Boston, Brookline and Newton, Malden and surrounding Greater Malden area pay fuel bills during the heating season. This program can also provide assistance to clients whose heat is included in their rent. Applications are taken from November through April at ABCD's Central Office or at any of ABCD neighborhood sites. Explore the Fuel Assistance page for more information on the 2014-2015 fuel season.

Our energy programs also make a big impact. Studies show that conservation improvements typically help clients save 25-35% on winter heating bills. Significant improvements in attic and wall insulation, weather stripping, air sealing and heating system repairs help low-income households stretch limited resources through New England’s long, cold winter months. These services are available to eligible customers in Boston, Brookline and Newton neighborhoods with help from the Department of Energy, National Grid and NStar.

Programs administrated by the Fuel and Energy Department include:

Utility Arrearage Forgiveness

ABCD provides referral and advocacy services for eligible clients interested in help for unpaid or overdue bills. The utility companies offer arrearage management programs where eligible clients may have their utility debt forgiven (up to approximately $1,500 - $2000 per year) while adhering to a structured payment plan. To take advantage of these programs, contact National Grid (1-800-233-5325) or Eversource (1-866-315-2496) directly.

Click here to download a flyer with more information on this program.

Clients are also encouraged to call 1-800-315-2496 to be connected to a highly trained Eversource Call Center Representative who can explain the program in greater detail.

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