ABCD Impact

Did You Know?

ABCD served over 102,000 clients in FY2013 through an array of programs that helped them to access work, school, and the benefits they need to stabilize their families and move towards self-sufficiency.

Our Clients

ABCD serves Boston's low-income individual and families through a network of Neighborhood Service Centers, Area Planning and Action Councils, Head Start sites, and affiliates in every neighborhood. Basic demographic data shows that in FY 2013:

  • 76.5% of our clients were female; 45% of these were single mothers
  • 38% of clients were between 24 and 44 years old
  • 28.2% were Black
  • 24.4% were Hispanic
  • 13.7% were Asian
  • 70% lived at 125% of Federal Poverty Level or below
  • 71% of clients had a high school diploma or less, and 32% had less than a high school education
  • 12% of clients were disabled

Our Reach

ABCD provides services at its central offices and through a citywide network of neighborhood-based service centers. ABCD programs and services assist low-income residents of Boston to stabilize and improve their lives, and move out of poverty. In 2013, these services reached 102,726 low-income individuals and 43,713 households, and included:

  • Neighborhood “Place-Based” Initiatives: Reached 18,227 households.
  • Energy Assistance: Kept the heat on for 16,485 households with LIHEAP assistance.  Helped 1,212 lower their energy bills with weatherization services and heating system upgrades and 2,856 single family households received appliance audits and product upgrades.
  • Housing and Homelessness Prevention Services: Helped 32 families prevent foreclosure, provided housing assistance and stabilization services to 1,189, supported 48 with emergency rent or mortgage assistance, and helped 620 obtain or maintain housing.
  • Food Security: Reached 2,990 families through emergency food pantries, distributing 474,407 pounds of food and helped 119 obtain Food Stamp benefits.
  • Health Services: Reached 30,991 individuals with disease prevention and reproductive health care. Helped 267 obtain health insurance. 2,506 pre-schoolers, infants, and toddlers received medical and dental screenings.
  • Education and Career Development for Adults: Reached 64 adults with ABE/GED services and 826 with ESOL courses. 100 students graduated with Associates Degrees or certificates. Provided 506 with job assistance, and helped 321 obtain jobs.
  • Immigration Services: Helped 1,084 individuals complete US citizenship applications, assisted 398 individuals obtain US citizenship and 7 individuals obtain permanent residency. Assisted 74 individuals complete the Family Member Petition Application.
  • Youth Programs: Educated 177 youth in alternative high schools and connected 835 with summer and 23 with year-round employment.
  • Elder Services: Helped 513 seniors maintain independent lives through case management and other services, assisted 438 seniors with Medicare counseling sessions. 146 seniors received hot meals and snacks and 401 seniors received food through the Senior Brown Bag Program. 106 senior participated in exercise and wellness classes and 245 participated in activities that reduced social isolation.
  • Early Childhood Education and Care: Reached 2,940 pre-schoolers, infants, and toddlers with Head Start. Helped 9,145 families access child care through referral and voucher programs.
  • Asset Development:Helped 4,429 households with free tax assistance, returning $7,508,423 to poor communities in refunds and Earned Income Tax Credit.
  • Volunteer Support: 752 volunteers donated 47,211 hours to ABCD and our customers which allowed ABCD to provide an additional $755,376.
  • Holiday Joy: Holiday toys were given to 5,200 children. Provided 925 families with 15,400 pounds of food for the holidays through the Holiday Meals Program.

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